Payment Terms
Effective Date: 27.02.2025
1. Introduction
1.1 Ultimit AI provides users with access to AI-powered tools and services through a credit-based system. This Payment Policy outlines the accepted payment methods, security measures, and terms related to financial transactions on https://ultimitai.com/.
1.2 By making a payment on our platform, users agree to the terms outlined in this Payment Policy.
2. Accepted Payment Methods
2.1 Ultimit AI accepts payments exclusively via credit and debit cards. Currently, we support VISA and Mastercard transactions.
2.2 Payments made using other methods, such as bank transfers, PayPal, or cryptocurrencies, are not accepted.
3. Internal Currency Credits Usage
3.1 Ultimit AI operates with an internal currency known as credits, which users can purchase and add to their accounts. These credits can then be used to acquire digital products or generate AI-created images, logos, voices, or text.
3.2 Users can purchase credits by selecting one of the available packages:
- Lite Package: Costs €10 (or equivalent in other currencies) and provides 105 credits.
- Basic Package: Costs €20 and provides 220 credits.
- Pro Package: Costs €50 and provides 575 credits.
3.3 In addition to these packages, users have the flexibility to purchase additional credits as needed, allowing them to top up their accounts at any time.
3.4 Payments made in different currencies will be calculated based on the applicable exchange rate at the time of purchase. The exact amount in the local currency will be displayed before completing the transaction.
3.5 Once purchased, credits are non-refundable and cannot be exchanged back into real-world currency. Users are responsible for ensuring they have sufficient credits in their accounts before making any purchases.
4. Payment Security
4.1 All transactions on our platform are secured using 3D Secure (3DS) authentication, ensuring an additional layer of protection for users.
4.2 Payment processing is handled by third-party payment providers that comply with industry security standards, including PCI DSS (Payment Card Industry Data Security Standard).
5. Transaction Processing and Confirmation
5.1 Payments are processed immediately upon completion of the transaction. Users will receive an electronic receipt confirming their payment and purchased credits.
5.2 If a payment fails due to insufficient funds, incorrect card details, or security issues, the transaction will not be completed, and the user will need to retry using a valid payment method.
6. Refund and Cancellation Policy
6.1 All payments for credits and services on Ultimit AI are non-refundable, except where required by applicable consumer protection laws.
6.2 Users are responsible for reviewing their purchases before confirming a transaction, as credits are non-transferable and cannot be exchanged for cash.
7. Currency and Pricing
7.1 Payments can be made in multiple currencies as displayed on the payment page. The final transaction amount may be subject to exchange rate fluctuations or additional fees imposed by the user's bank.
7.2 Ultimit AI reserves the right to update pricing and payment terms at any time. Any changes will be reflected on our website before taking effect.
8. Chargebacks and Fraud Prevention
8.1 Any attempt to dispute a legitimate charge (chargeback) without valid cause may result in account suspension or termination.
8.2 Ultimit AI employs fraud detection measures to prevent unauthorized transactions. If suspicious activity is detected, we may require additional verification before processing a payment.
9. Changes to This Payment Policy
9.1 We may update this Payment Policy as needed to reflect changes in payment processing or security requirements. Users will be notified of significant updates, and continued use of the platform after modifications constitutes acceptance of the revised terms.
10. Governing Law
10.1 This Payment Policy is governed by the laws of the United Kingdom. Any disputes related to payments shall be resolved under UK legal jurisdiction.
11. Contact Information
11.1 For any payment-related inquiries, users can contact us at [email protected].
11.2 By making a payment on Ultimit AI, users acknowledge that they have read, understood, and agreed to this Payment Policy.
PILLARETICS LTD Reg. number 16110124 50 Princes Street, Ipswich, England, IP1 1RJ